Maintenace & Support Plans

Basic

$129

Monthly

No contract. Cancel anytime.

GET STARTED

Webmaster

$249

Monthly

No contract. Cancel anytime.

GET STARTED

SiteCEO

$399

Monthly

No contract. Cancel anytime.

GET STARTED

Support Type

WordPress experts

Get professional WordPress support for your website. Our team is ready to assist with edits, updates, fixes, security, and complex tasks.

Dedicated Manager

Always speak with the same rep. They offer a direct line and email for personalized support, managing your requests, edits, and questions.

Phone + video call

Book calls with your dedicated website manager for guidance, tutorials, and consultations to improve your site.

Smart screenshare

Our smart screenshare tool enables you to place a digital sticky note directly on your website. With pinpoint accuracy, we capture your clicks, instructions, and attachments, as if we're right beside you, guiding your cursor.

Support tickets

Easily open tickets via our support portal or email. Monitor your ticket status and replies conveniently from your account or email. Simplifying your support experience.

Support time

Our support packages cover tasks, issues, fixes, phone calls, and consultations. You can adjust your package at any time: upgrade, downgrade, add time, or reduce time. Also, used time rolls over.

60 mins

120 mins

180 mins

24/7 Support

In moments of crisis, count on us. We'll fix anything from website crashes to malware so you can run your business safely.

Rollover time

Utilize unused time from previous months for busy times and larger tasks.

2 hr max

4 hr max

6 hr max

Website Help

Tasks turnaround

Tasks usually take 1 business day or less to complete. Complex tasks or long to-do lists may take longer.

1 business day

1 business day

1 business day

Unlimited tasks

Monthly plans allow unlimited tasks and requests with time rollover.

Fix broken pages

If your pages break or don’t function as designed, we will fix them for you.

Update content

If you require image or text updates, we will handle those changes for you.

Theme & Plugin Setup

We can install and configure theme plus plugins for your website.

Troubleshooting

If something on your website doesn’t function properly, we can troubleshoot and get it working again.

Broken Website

In case your website crashes or disappears completely, we will restore it to its original state.

SEO fix

We fix on-page SEO errors reported by Google Search Console or any audit tool you use.

Speed optimization

We can speed up your website by optimizing it with caching, compression, CDN setup, and other techniques.

Contact form fix

We fix contact form issues such as form submissions, formatting and any styling related issues.

eCommerce

We'll support your online store with product updates, subscriptions, payments, shipping, coupons, store policies and more.

Events calendar

We can help with your website's event calendar functionality. Whether you need to create new events, add RSVP features, display time zones, update existing event content, or manage a guest list, we support it all.

Membership site tasks

If your website offers memberships or private content, we can help. Our support covers member-exclusive discounts, products, menus, pages, categories, blog posts, wholesale pricing, and more.

Custom functionality

We'll take on advanced features like scheduled tasks, custom PHP, complex functions, and more.

Security Tasks

WordPress updates

We’ll take care of core WordPress software updates including all theme and plugin related updates too.

Daily

Daily

Daily

Security firewall

Our robust firewall ensures enterprise-grade security for your website. We protect your site against malicious traffic, vulnerabilities, and brute-force attacks.

24/7

24/7

24/7

Uptime monitoring

We monitor your website to ensure it is always online. In the event your website experiences any service interruption, we will respond promptly.

Every 30 mins

Every 10 mins

Every 2 mins

Hack scans

We proactively scan your website for malware and other vulnerabilities. We respond quickly at the sign of any malicious activity and fix any related issues.

Malware removal

If your website is infected with malware, we’ll remove it immediately and fully restore your site to its normal state.

Unlimited

Unlimited

Unlimited

Website backups

We securely store daily website backups for up to 50 days on our cloud server with a generous 10gb storage space.

Incremental

Incremental

Incremental

Offsite backups

Our offsite backups not only conserves space on your hosting server but also ensures that your backups are safeguarded from potential mistakes, issues, and hacks that may occur on your hosting server.

Disaster recovery

We’ll replace all your damage and lost files from off-site backups stored in our secured cloud server.

Monthly reporting

Get a detailed monthly report of all your website activities including updates, malware scans, stats and more.

.

Basic

$129

Monthly

No contract. Cancel anytime.

GET STARTED

Support Type

WordPress experts

Get professional WordPress support for your website. Our team is ready to assist with edits, updates, fixes, security, and complex tasks.

Dedicated Manager

Always speak with the same rep. They offer a direct line and email for personalized support, managing your requests, edits, and questions.

Phone + video call

Book calls with your dedicated website manager for guidance, tutorials, and consultations to improve your site.

Smart screenshare

Our smart screenshare tool enables you to place a digital sticky note directly on your website. With pinpoint accuracy, we capture your clicks, instructions, and attachments, as if we're right beside you, guiding your cursor.

Support tickets

Easily open tickets via our support portal or email. Monitor your ticket status and replies conveniently from your account or email. Simplifying your support experience.

Support time

Our support packages cover tasks, issues, fixes, phone calls, and consultations. You can adjust your package at any time: upgrade, downgrade, add time, or reduce time. Also, used time rolls over.

60 mins

24/7 Support

In moments of crisis, count on us. We'll fix anything from website crashes to malware so you can run your business safely.

Rollover time

Utilize unused time from previous months for busy times and larger tasks.

2 hr max

Website Help

Tasks turnaround

Tasks usually take 1 business day or less to complete. Complex tasks or long to-do lists may take longer.

1 business day

Unlimited tasks

Monthly plans allow unlimited tasks and requests with time rollover.

Fix broken pages

If your pages break or don’t function as designed, we will fix them for you.

Update content

If you require image or text updates, we will handle those changes for you.

Theme & Plugin Setup

We can install and configure theme plus plugins for your website.

Troubleshooting

If something on your website doesn’t function properly, we can troubleshoot and get it working again.

Broken Website

In case your website crashes or disappears completely, we will restore it to its original state.

SEO fix

We fix on-page SEO errors reported by Google Search Console or any audit tool you use.

Speed optimization

We can speed up your website by optimizing it with caching, compression, CDN setup, and other techniques.

Contact form fix

We fix contact form issues such as form submissions, formatting and any styling related issues.

Basic eCommerce

We'll support your online store with product updates, subscriptions, payments, shipping, coupons, store policies and more.

Events calendar

We can help with your website's event calendar functionality. Whether you need to create new events, add RSVP features, display time zones, update existing event content, or manage a guest list, we support it all.

Membership site tasks

If your website offers memberships or private content, we can help. Our support covers member-exclusive discounts, products, menus, pages, categories, blog posts, wholesale pricing, and more.

Custom functionality

We'll take on advanced features like scheduled tasks, custom PHP, complex functions, and more.

Security Tasks

WordPress updates

We’ll take care of core WordPress software updates including all theme and plugin related updates too.

Daily

Security firewall

Our robust firewall ensures enterprise-grade security for your website. We protect your site against malicious traffic, vulnerabilities, and brute-force attacks.

24/7

Uptime monitoring

We monitor your website to ensure it is always online. In the event your website experiences any service interruption, we will respond promptly.

Every 30 mins

Hack scans

We proactively scan your website for malware and other vulnerabilities. We respond quickly at the sign of any malicious activity and fix any related issues.

Malware removal

If your website is infected with malware, we’ll remove it immediately and fully restore your site to its normal state.

Unlimited

Website backups

We securely store daily website backups for up to 90 days on our cloud server.

Incremental

Offsite backups

Our offsite backups not only conserves space on your hosting server but also ensures that your backups are safeguarded from potential mistakes, issues, and hacks that may occur on your hosting server.

Disaster recover

We’ll replace all your damage and lost files from off-site backups stored in our secured cloud server.

Monthly reporting

Get a detailed monthly report of all your website activities including updates, malware scans, stats and more.

.

Webmaster

$259

Monthly

No contract. Cancel anytime.

GET STARTED

Support Type

WordPress experts

Get professional WordPress support for your website. Our team is ready to assist with edits, updates, fixes, security, and complex tasks.

Dedicated Manager

Always speak with the same rep. They offer a direct line and email for personalized support, managing your requests, edits, and questions.

Phone + video call

Book calls with your dedicated website manager for guidance, tutorials, and consultations to improve your site.

Smart screenshare

Our smart screenshare tool enables you to place a digital sticky note directly on your website. With pinpoint accuracy, we capture your clicks, instructions, and attachments, as if we're right beside you, guiding your cursor.

Support tickets

Easily open tickets via our support portal or email. Monitor your ticket status and replies conveniently from your account or email. Simplifying your support experience.

Support time

Our support packages cover tasks, issues, fixes, phone calls, and consultations. You can adjust your package at any time: upgrade, downgrade, add time, or reduce time. Also, used time rolls over.

120 mins

24/7 Support

In moments of crisis, count on us. We'll fix anything from website crashes to malware so you can run your business safely.

Rollover time

Utilize unused time from previous months for busy times and larger tasks.

4 hr max

Website Help

Tasks turnaround

Tasks usually take 1 business day or less to complete. Complex tasks or long to-do lists may take longer.

1 business day

Unlimited tasks

Monthly plans allow unlimited tasks and requests with time rollover.

Fix broken pages

If your pages break or don’t function as designed, we will fix them for you.

Update content

If you require image or text updates, we will handle those changes for you.

Theme & Plugin Setup

We can install and configure theme plus plugins for your website.

Troubleshooting

If something on your website doesn’t function properly, we can troubleshoot and get it working again.

Broken Website

In case your website crashes or disappears completely, we will restore it to its original state.

SEO fix

We fix on-page SEO errors reported by Google Search Console or any audit tool you use.

Speed optimization

We can speed up your website by optimizing it with caching, compression, CDN setup, and other techniques.

Contact form fix

We fix contact form issues such as form submissions, formatting and any styling related issues.

Basic eCommerce

We'll support your online store with product updates, subscriptions, payments, shipping, coupons, store policies and more.

Events calendar

We can help with your website's event calendar functionality. Whether you need to create new events, add RSVP features, display time zones, update existing event content, or manage a guest list, we support it all.

Membership site tasks

If your website offers memberships or private content, we can help. Our support covers member-exclusive discounts, products, menus, pages, categories, blog posts, wholesale pricing, and more.

Custom functionality

We'll take on advanced features like scheduled tasks, custom PHP, complex functions, and more.

Security Tasks

WordPress updates

We’ll take care of core WordPress software updates including all theme and plugin related updates too.

Daily

Security firewall

Our robust firewall ensures enterprise-grade security for your website. We protect your site against malicious traffic, vulnerabilities, and brute-force attacks.

24/7

Uptime monitoring

We monitor your website to ensure it is always online. In the event your website experiences any service interruption, we will respond promptly.

Every 10 mins

Hack scans

We proactively scan your website for malware and other vulnerabilities. We respond quickly at the sign of any malicious activity and fix any related issues.

Malware removal

If your website is infected with malware, we’ll remove it immediately and fully restore your site to its normal state.

Unlimited

Website backups

We securely store daily website backups for up to 90 days on our cloud server.

Incremental

Offsite backups

Our offsite backups not only conserves space on your hosting server but also ensures that your backups are safeguarded from potential mistakes, issues, and hacks that may occur on your hosting server.

Disaster recover

We’ll replace all your damage and lost files from off-site backups stored in our secured cloud server.

Monthly reporting

Get a detailed monthly report of all your website activities including updates, malware scans, stats and more.

.

SiteCEO

$399

Monthly

No contract. Cancel anytime.

GET STARTED

Support Type

WordPress experts

Get professional WordPress support for your website. Our team is ready to assist with edits, updates, fixes, security, and complex tasks.

Dedicated Manager

Always speak with the same rep. They offer a direct line and email for personalized support, managing your requests, edits, and questions.

Phone + video call

Book calls with your dedicated website manager for guidance, tutorials, and consultations to improve your site.

Smart screenshare

Our smart screenshare tool enables you to place a digital sticky note directly on your website. With pinpoint accuracy, we capture your clicks, instructions, and attachments, as if we're right beside you, guiding your cursor.

Support tickets

Easily open tickets via our support portal or email. Monitor your ticket status and replies conveniently from your account or email. Simplifying your support experience.

Support time

Our support packages cover tasks, issues, fixes, phone calls, and consultations. You can adjust your package at any time: upgrade, downgrade, add time, or reduce time. Also, used time rolls over.

180 mins

24/7 Support

In moments of crisis, count on us. We'll fix anything from website crashes to malware so you can run your business safely.

Rollover time

Utilize unused time from previous months for busy times and larger tasks.

6 hr max

Website Help

Tasks turnaround

Tasks usually take 1 business day or less to complete. Complex tasks or long to-do lists may take longer.

1 business day

Unlimited tasks

Monthly plans allow unlimited tasks and requests with time rollover.

Fix broken pages

If your pages break or don’t function as designed, we will fix them for you.

Update content

If you require image or text updates, we will handle those changes for you.

Theme & Plugin Setup

We can install and configure theme plus plugins for your website.

Troubleshooting

If something on your website doesn’t function properly, we can troubleshoot and get it working again.

Broken Website

In case your website crashes or disappears completely, we will restore it to its original state.

SEO fix

We fix on-page SEO errors reported by Google Search Console or any audit tool you use.

Speed optimization

We can speed up your website by optimizing it with caching, compression, CDN setup, and other techniques.

Contact form fix

We fix contact form issues such as form submissions, formatting and any styling related issues.

Basic eCommerce

We'll support your online store with product updates, subscriptions, payments, shipping, coupons, store policies and more.

Membership site tasks

If your website offers memberships or private content, we can help. Our support covers member-exclusive discounts, products, menus, pages, categories, blog posts, wholesale pricing, and more.

Events calendar

We can help with your website's event calendar functionality. Whether you need to create new events, add RSVP features, display time zones, update existing event content, or manage a guest list, we support it all.

Custom functionality

We'll take on advanced features like scheduled tasks, custom PHP, complex functions, and more.

Security Tasks

WordPress updates

We’ll take care of core WordPress software updates including all theme and plugin related updates too.

Daily

Security firewall

Our robust firewall ensures enterprise-grade security for your website. We protect your site against malicious traffic, vulnerabilities, and brute-force attacks.

24/7

Uptime monitoring

We monitor your website to ensure it is always online. In the event your website experiences any service interruption, we will respond promptly.

Every 2 mins

Hack scans

We proactively scan your website for malware and other vulnerabilities. We respond quickly at the sign of any malicious activity and fix any related issues.

Malware removal

If your website is infected with malware, we’ll remove it immediately and fully restore your site to its normal state.

Unlimited

Website backups

We securely store daily website backups for up to 90 days on our cloud server.

Incremental

Offsite backups

Our offsite backups not only conserves space on your hosting server but also ensures that your backups are safeguarded from potential mistakes, issues, and hacks that may occur on your hosting server.

Disaster recover

We’ll replace all your damage and lost files from off-site backups stored in our secured cloud server.

Monthly reporting

Get a detailed monthly report of all your website activities including updates, malware scans, stats and more.

Note: Monthly support time allowance is suitable for ongoing maintenance and updates such as small tasks like changing images, texts and managing plugins in WordPress. Larger tasks such as redesigning, building pages, altering website functions, or addressing SEO concerns may require additional hours which can be purchased separately. For a new website, please contact us for a quote.